Fitbit is no longer supported by Moves+. This explains what changed, why your history is safe, and what to connect instead.
Time required: 2 minutes
User role: App user
Applies to: iPhone and Android
Module: Moves+ app > Profile > Tracker
Fitbit is no longer supported
This tracker is no longer supported.
Moves+ no longer connects to Fitbit. Existing connections have ended and Fitbit cannot be reconnected.
Your past activity and points are unaffected: your history, totals and leaderboard positions all remain as they are.
To keep earning points, connect Apple Health on iPhone or Health Connect on Android.
Your history is safe
Nothing about your account changes because of this. Your past activity, points, totals and leaderboard position all stay exactly as they are. Only the collection of new activity from Fitbit has stopped.
What to connect instead
There are two supported options, depending on your phone:
| Connect this | If you have |
|---|---|
| Apple Health | An iPhone |
| Health Connect | An Android phone |
You do not have to give up your Fitbit device. On Android, the Fitbit app can still write your steps, runs, cycles and swims into Health Connect, and Moves+ picks it up from there. On iPhone, connect Apple Health instead.
What's Next?
- How do I connect Apple Health with Moves+?
- How do I connect Health Connect with Moves+?
- Intro to trackers and wearables
Still need help? Email moves@openplay.co.uk, or contact your organisation's Moves+ team.