Price Increase Improvements:
Facility Grouping for Partnerships
We’ve introduced an enhancement to the system configuration that allows the creation of facility groups, enabling better management of their partnerships. That then is pulled through to export fees which wasn’t possible before.
What’s New
-
✅ Facility Group Creation:
We’ve reused the existing settings group functionality in System Config to support grouping multiple facilities under a single Partnership.
- 🏢 Example Partnerships in the demo video:
- London Borough Partnership – grouping London Bridge and Borough facilities.
- Blackfriars Partnership – grouping all Blackfriars facilities.
-
📊 Membership Fee Export Enhancement:
When exporting membership fees, you can now:
- View a list of Groups you’ve created - which you couldn’t before.
- Export data by group or by individual venue, giving you more flexibility and control.
Why It Matters
This update simplifies the management of multiple facilities under partnership agreements, making membership fee exports faster, cleaner, and more accurate.
🎥 Demo: Watch the video walkthrough
Enhancement notification for multi-booking
Email Notifications for Dependent Bookings When you book an activity for a linked dependent, you'll receive all transactional emails (confirmations, reminders, etc.) directly to your email address, keeping you informed of all family activities.
For clients to get the layout like the above they need to be using this codeblock to present dependant barcodes in the email notification like the example
{% for dependantBarcode in dependantBarcodes %} <div class="mt-4 align-center" style="break-before:page;"> {{ dependantBarcode.userName|raw }}</div> <div class="align-center"> {{ dependantBarcode.value|raw }} </div> {% endfor %}
Improvements
Accessibility Enhancements - We've made significant improvements to ensure our platform is accessible to all users, this was work we did in prep for our audit against the WCAG 2.2 AA standard.
- Enhanced keyboard navigation with visible focus indicators across all pages
- Improved heading structure for better screen reader compatibility
- Better color contrast throughout the interface
- Optimized display at 400% zoom level for users who require larger text
- Fixed screen reader announcements for password visibility toggles
Address Look-Up
To improve data accuracy and enhance the user experience, we’ve introduced a verified address lookup feature across key customer-facing and administrative touchpoints. This ensures that all addresses entered into the system are real, validated UK addresses.
What’s New
- Real-time Address Lookup – When users enter their postcode, they’ll now be able to select their verified address from a list powered by Ordnance Survey.
- Guided Entry Experience – Address fields will automatically populate once an address is selected, reducing manual input and errors.
- Invalid Address Prevention – Users can no longer submit incomplete or non-existent addresses, ensuring cleaner data and fewer follow-ups.
Benefits
- ✅ Improved data quality and consistency
- 📍 Faster and simpler address entry for customers
- 🔐 Reduced risk of invalid or fake addresses entering the system
- 🧭 Seamless integration with Ordnance Survey for cost-effective verification
Address Look-Up is available as a paid add-on feature. Contact your account manager for pricing details.
Packages Online
Packages were previously only available for purchasing via Front of House. Users can now configure whether a package is available online, offline or both. Packages can be made up of POS items, Classes, Resources or Guest Passes.
The video below demonstrates the process of setting up a package to be purchased online:
Step 1: Create a pricing option for package
Step 2: Create a new Package (Promotions > Packages)
Step 3: Select the pricing option for the package that you just created
Step 4: Select the Package availability (Online, Offline, both)
Step 5: Configure what the package can be used for by adding pricing options for POS items, classes, resources or guest passes
Step 6: Easily see the availability and status of your package
Step 7: Publish
Print/Download Instructor Schedule
Staff members can now print or download an instructors schedule.
Step 1: Navigate to the Instructors submodule
Step 2: Select one or more instructors
Step 3: Click ‘print schedule’
Step 4: Add any (available) facilities for the instructor(s) to include on the schedule print out/download
Step 5: Select a time frame (note: schedules are available to print/download 4 weeks in advance)
Step 6: Click download for a PDF, or print
Note: This feature is only compatible with Activities V2 Schedules.
Email Enhancement - Staff Permissions
The textbox found on V2 templates and schedules to configure additional text for the booking confirmation emails, is now only available for editing with the correct staff permission.
see image below:
Membership Group Override of Advance View
In V2 there is a configuration for ‘advanced view’ on all activity templates. The same setting now exists on the membership group settings, allowing admin users to override the settings for specific membership groups for each activity type, similarly to V1.
Bugs
- "Unable to purchase membership online"
This bug prevented users from buying a membership online as they were met with a 'Whoops! Looks like you've gone offside' message. This has now been resolved.