Summary
This guide will show you how to configure your Class Booking Settings, such as the Cart Reservation Length. This setting determines how many minutes a class booking is reserved before payment is required.
You can configure these settings at the Global, Group, or Facility level.
Step-by-Step Guide
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Navigate to System Configuration:
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From the Home Page, go to the System Configuration module.
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Access Booking Settings:
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Click on Settings.
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Select Manage Settings.
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Find Class Booking Settings:
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From the Dropdown Category Menu, select Class Booking.
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Configure Class Booking Settings:
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A list of available Class Booking settings will be displayed.
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To edit a setting, click Edit on the right-hand side, enter your chosen value, and click Save.
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Available Class Booking Settings
Below is a list of configurable settings:
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Activity Cutoff Time – Determines when the timetable rolls over to the next day.
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Attach calendar entries (.iCal files) to booking confirmation emails – Option to include calendar invites in confirmation emails.
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Booking Terms Summary – Allows adding or editing of booking terms.
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Cancellation Cutoff Action – Defines the action taken when a cancellation occurs within the cutoff (e.g., Charge Fee, Disable Booking, Disable Access, Disable Cancelling).
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Cancellation Cutoff – Specifies how many minutes before class start time a cancellation is no longer allowed.
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Cancellation Cutoff Message – Displays a message to users attempting to cancel after the cutoff time.
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Cart Reservation Length – Sets how many minutes a cart item is reserved.
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Display Venue Selection Button – Controls whether an extra venue selection button appears in the booking app.
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Minutes after an activity starts that users can still access the venue – Allows users to enter after an activity has started.
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Minutes after class starts that it can still be booked – Sets how long after a class starts it can still be booked.
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Minutes before an activity ends that a user can still access the venue – Determines how close to the end of an activity users can still enter.
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Minutes before class starts that users can still access the venue – Defines when users can enter before a class starts.
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No-show penalty limit – Specifies the number of no-shows before a penalty is applied (0 to disable).
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No-show penalty type – Defines the penalty type for no-shows (e.g., Charge Fee, Disable Booking, Disable Access).
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Overdue Booking Debt – Sets penalties for overdue booking debts (e.g., Disable Booking, Disable Access).
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Prevent Concurrent Booking – Enables or disables the ability to book multiple classes at the same time.
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Tender Types (Class Booking) – Configures payment methods available for class bookings.
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Waitlist Cutoff Time (Minutes) – Defines how many minutes before class start time the waitlist closes.
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View Other Locations Bookings Link – Specifies a link to view bookings at other locations.
Overriding Settings at Different Levels
Some settings can be overridden at the Group and/or Facility Level. You can identify this by the options available when editing a setting:
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Global Only – The setting applies system-wide and cannot be changed at a lower level.
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Global/Group/Facility – The setting can be customized at the group or facility level as well.
By following these steps, you can effectively configure your class booking settings to suit your needs.