How to configure your Class Booking Settings?

Summary

This guide will show you how to configure your Class Booking Settings, such as the Cart Reservation Length. This setting determines how many minutes a class booking is reserved before payment is required.

You can configure these settings at the Global, Group, or Facility level.

Step-by-Step Guide

1. Navigate to System Configuration:
   • From the Home Page, go to the System Configuration module.
     
     
     
      
2. Access Booking Settings:
   • Click on Settings.
     
     
     
      
   • Select Manage Settings.
     
     
     
      
3. Find Class Booking Settings:
   • From the Dropdown Category Menu, select Class Booking.
     
     
     
      
4. Configure Class Booking Settings:
   • A list of available Class Booking settings will be displayed.
   • To edit a setting, click Edit on the right-hand side, enter your chosen value, and click Save.

Available Class Booking Settings

Below is a list of configurable settings:

• Activity Cutoff Time – Determines when the timetable rolls over to the next day.
• Attach calendar entries (.iCal files) to booking confirmation emails – Option to include calendar invites in confirmation emails.
• Booking Terms Summary – Allows adding or editing of booking terms.
• Cancellation Cutoff Action – Defines the action taken when a cancellation occurs within the cutoff (e.g., Charge Fee, Disable Booking, Disable Access, Disable Cancelling).
  
  
  
   
• Cancellation Cutoff – Specifies how many minutes before class start time a cancellation is no longer allowed.
• Cancellation Cutoff Message – Displays a message to users attempting to cancel after the cutoff time.
• Cart Reservation Length – Sets how many minutes a cart item is reserved.
• Display Venue Selection Button – Controls whether an extra venue selection button appears in the booking app.
• Minutes after an activity starts that users can still access the venue – Allows users to enter after an activity has started.
• Minutes after class starts that it can still be booked – Sets how long after a class starts it can still be booked.
• Minutes before an activity ends that a user can still access the venue – Determines how close to the end of an activity users can still enter.
• Minutes before class starts that users can still access the venue – Defines when users can enter before a class starts.
• No-show penalty limit – Specifies the number of no-shows before a penalty is applied (0 to disable).
• No-show penalty type – Defines the penalty type for no-shows (e.g., Charge Fee, Disable Booking, Disable Access).
  
  
  
   
• Overdue Booking Debt – Sets penalties for overdue booking debts (e.g., Disable Booking, Disable Access).
  
  
  
   
• Prevent Concurrent Booking – Enables or disables the ability to book multiple classes at the same time.
• Tender Types (Class Booking) – Configures payment methods available for class bookings.
  
  
  
   
• Waitlist Cutoff Time (Minutes) – Defines how many minutes before class start time the waitlist closes.
• View Other Locations Bookings Link – Specifies a link to view bookings at other locations.

Overriding Settings at Different Levels

Some settings can be overridden at the Group and/or Facility Level. You can identify this by the options available when editing a setting:

• Global Only – The setting applies system-wide and cannot be changed at a lower level.
  
  
  
   
• Global/Group/Facility – The setting can be customized at the group or facility level as well.
  
  

By following these steps, you can effectively configure your class booking settings to suit your needs.