How to configure your General Settings?

Summary

In this guide, we will show you how to configure your General Settings within the System Configuration Module.

 

There are 22 different General Settings (2 should not be used):

 

Settings Description Value
Auto mark bookings as attended Any bookings not cancelled will be marked as attended overnight (used for centres with no access control) Can be set to ad-hoc, class, fast-ticket, block_bookings
Custom reference name The custom reference name for customers. Do Not Use
Custom reference regex The custom reference regex for validation. Do Not Use
Customer Service Email The email address to be used when sending emails to "Customer Service". For OpenActive
Customer prefix Prefix applied when customer accounts are generated e.g. OP0000001 Enter Prefix
Default tax percentage Determines how much tax should be applied to bookings etc, set to zero if tax exempt Enter Tax %
Email addresses to be notified about memberships import status Email addresses to be notified about memberships import status Add email(s)
Email addresses to be notified upon pricing option creation. You can add multiple emails, separated by comma. Add email(s)
Email addresses to be notified upon pricing option tax modification. You can add multiple emails, separated by comma. Add email(s)
Organisation description A brief description about the organisation For OpenActive
Organisation legal name The organisation's legal name For OpenActive
Organisation logo The organisation's logo For OpenActive
Organisation name The organisation's name For OpenActive
Organisation social media links The organisation's social media links (one per line) For OpenActive
Organisation telephone The organisation's telephone number For OpenActive
Organisation URL The organisation's url For OpenActive
Pricing option display name on receipts Whether to show the reference, friendly name or both on receipts. Can set to Both, Friendly Name, or Reference
Recurring payments - Direct Debit lead time The amount in days needed as a lead time to process Direct Debits before their payment date E.g., 10
Show core pricing checkboxes Display the core pricing checkboxes when editing prices and adjustments (to avoid updating Core prices) Set to Yes or No.

Show custom reference in customer's list Whether to show the custom reference field for customers in customer's list Set to Yes or No.
Show custom reference in customer's profile page Whether to show the custom reference field for customers in customer's profile page. Set to Yes or No.

 

Step by Step Guide

1. From the home page, go to System Configuration

System_Configuration.png

2. Go to Settings

Settings.png

3. Go to Manage Settings

Manage_Settings.png

4. From the category drop-down, select 'General Settings' and click on 'Search'.

Screenshot_2023-03-16_at_17.18.51.png

5. Click on 'Edit' next to each setting to configure them. Add the desired value and click on Save.

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