How to add or remove points for a user

Add points to a user, for example after a tracker problem, or remove points from them.

Time required: 2 minutes

User role: Administrator

Module: Moves+ admin > Users

Before you start

  • You can add or remove between 1 and 999,999 points at a time, in whole numbers.
  • You cannot remove more points than the user currently has.

Steps

1. Open the user

Go to Users, search for the user by name or email, then select View in the Actions column.

2. Open their points

Select the Points tab, then Modify Points.

3. Enter the change

In Added / Removed, choose Added or Removed. Enter the Amount, then select Save.

Screenshot

Result

You see the message Points Modified. The change applies straight away. The member sees it the next time they open the app.

  • The change shows in the member's activity and in their total points.
  • Added points count towards the monthly leaderboard. Removed points do not reduce it.
  • Your changes do not count towards the daily cap.

What's next?

Was this article helpful?
0 out of 0 found this helpful