Stop a user using Moves+ for a set period, or lift a block early.
Time required: 2 minutes
User role: Administrator
Module: Moves+ admin > Users
Before you start
- A block lasts a week, a month, a quarter or a year (7, 30, 90 or 365 days). You cannot block someone permanently. To stop someone using Moves+ for good, deactivate them instead.
- The member is signed out straight away. If they try to sign in, they see the end date and your reason, so write a reason you are happy for them to read.
- Their tracker stays connected, so nothing is lost if the block turns out to be a mistake.
Block a user
1. Open the user
Go to Users, search for the user, then select View.
2. Select Block User
Select Block User.
3. Enter the details
Enter a Reason (3 to 255 characters). In Block Expires In (Days), choose Week, Month, Quarter or Year. Select Save.
The user's status changes to Blocked. When the period ends, a daily check unblocks them automatically and they can sign in again.
Unblock a user early
1. Open the user
Go to Users, search for the user, then select View.
2. Select Unblock User
Select Unblock User, then Save.
The member can sign in again straight away. This replaces the original block period. You may want to let them know.