How to renew a fixed membership online

Summary

In this guide, we will show you how a customer can renew a membership online.

Step-by-Step Guide

1. The customer goes to your join/booking website and click on login.
   
2. The customer logs in with their credentials.
   
3. Customer clicks on the Membership Tab and scroll down to select the membership they want to extend (if they have more than one).
   
   
4. The customer clicks on Manage Membership.
   
5. The customer clicks on 'Renew'.
   
   
   
6. The following details will be displayed:
   
   Membership Name
   Membership no. 
   Access level: (Global/Home Centre...)
   Membership length: (6 weeks/1 Month/1 Year...)
   Start date:
   End date:
   Description: (Membership Category)
   Price: (amount to pay)
   The new Membership will start when the current/old one expires and will be created a new membership (will not replace the old/current one).
7. The customer clicks on 'Renew'.
   
8. Customers will be prompted to pay.
   
9. Customer will see a confirmation of the payment on their screen.