Intro to the Facility Calendar

Summary

This guide will show you how to view your activities and resources for any given day using the Resource Calendar. 

 

Step-by-Step Guide

There are 2 ways to access your Resource Calendar via the Front of House module and the Facilities module.

 

Front of House

  1. From the homepage, go to the Front of House module.

    Screenshot 2024-02-28 at 09.59.09.png
  2. Go to Facility Calendar

    Screenshot 2024-02-28 at 10.07.04.png

Facilities Module

  1. From the Home Page, got the Facilities Module.

    Screenshot 2024-03-06 at 10.11.15.png
  2. Scroll Down to the Facility's calendar you wish to view and click on 'Timeline'.
    Screenshot 2024-03-06 at 10.13.34.png

    From Facilities and Front of House

  3. From there, you will be able to view all scheduled activities, whether they have been booked or not. 
    Screenshot 2024-03-06 at 10.09.10.png
  4. Additional Functionalities
    1. Date
      By default, today's date will be displayed. You can however change the date you wish to view by clicking on the Calendar Icon in the top left corner and choosing the Date/Month/Year you wish to view.
      Screenshot 2024-03-06 at 13.00.11.png
      Change the day:
      Screenshot 2024-03-06 at 13.05.20.png
      Change the Month:
      Screenshot 2024-03-06 at 13.06.12.png
      Change the Year:
      Screenshot 2024-03-06 at 13.01.47.png

    2. Zoom
      You can use the + and - buttons to Zoom in and out of the calendar.
      Screenshot 2024-03-06 at 10.21.08.png
    3. Filter
      You can use the filter to configure the calendar view.
      Screenshot 2024-03-06 at 10.22.28.png
      Screenshot 2024-03-06 at 10.24.07.png
      A) You can choose whether you wish to show All Activities whether they have been booked or not or only show the ones that have by enabling/disabling the 'Show activities that haven't been booked yet' setting. It will be enabled by default the first time.
      Screenshot 2024-03-06 at 10.26.23.png
      B) You can select All resources or only specific ones to wish to view. Again, by default, it will show all of them the first time you view the Facility Calendar.

      Screenshot 2024-03-06 at 10.28.08.png
      C) If there is a plus next to a resource, it indicates that this is a parent resource. If you only want to see one or some of the child resources, click on the + sign to expand and select the ones() you wish to view.
      Screenshot 2024-03-06 at 10.31.04.png
      D) If you only wish to use that view one time, don't save the filter. However, if this is how you always want that view by default, ticket 'Use these settings as my default calendar view' and click on 'Save Filters'. If you do, every time you come back to the calendar, you will see the view as saved by your filter.
      Screenshot 2024-03-06 at 10.31.55.png
    4. Cancel Activities.
      You can cancel activities from the calendar by clicking on the activity and clicking on 'Cancel activity'.
      Screenshot 2024-03-06 at 10.37.54.png
      Select the Cancellation Reason and select 'Cancel Activity Session'.
      Screenshot 2024-03-06 at 10.40.48.png
      You will then see a popup in the top right corner to indicate that the activity has been cancelled.
      Screenshot 2024-03-06 at 10.41.48.png

    5. Edit an activity.
      You can easily change certain details of an activity such as the location by selecting it and clicking on 'Edit'. What you can change depends on the Activity Type.

      A) Classes and Fast Ticket Activities.


      Screenshot 2024-03-06 at 10.46.37.png
      For Classes, you Edit/Change the following details.
      - Location: 
      Remove the current resource and select the one you wish to change it to from the Resource dropdown.
      Screenshot 2024-03-06 at 10.50.56.png

      - Instructor (for classes only)
      Simply click on the Instructor dropdown and select the one you wish to change it to.
      Screenshot 2024-03-06 at 10.50.56.png
      - Activity Duration
      You can change the activity duration by using the + and - signs.
      Screenshot 2024-03-06 at 10.53.56.png
      - Maximum Capacity
      You can change the maximum capacity by using the + and - signs.
      Screenshot 2024-03-06 at 10.57.10.png
      - L
      ast entry time on this activity session
      You can change the time before the activity ends that a customer can still enter the facility.
      Screenshot 2024-03-06 at 10.59.51.png
      Once you are happy with the changes, click on 'Save Changes'.
      Screenshot 2024-03-06 at 11.01.10.png
      You will get a pop-up in the top right corner to indicate the activity has been changed successfully.
      Screenshot 2024-03-06 at 11.01.42.png
      If for any reason, your changes are conflicting with another activity, you will a pop-up message in the top right corner informing you of the reason why you can't save those changes. For example, there is already another activity taking place at the new venue or affected by the new longer duration.
      Screenshot 2024-03-06 at 11.11.28.png
      B) Adhoc Activities
      For Adhoc Activities, can only change you can make is the location.
      You can change or add multiple locations
      Screenshot 2024-03-06 at 11.15.24.png
      Please note: Any changes made only apply to the activity slot. It will not affect the rest of the activity schedule.
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