Summary
Trickle feed is a capacity management feature in Activities V2 that controls how many people can enter an activity at specific time intervals, rather than only limiting the total number of tickets for the whole activity.
The key idea
Instead of saying “we can only sell 100 tickets for the entire day,” you set a maximum capacity per entry interval (for example, every 15 minutes). This allows bookings to “trickle in” across the schedule.
How it works in practice
Guests book time-stamped tickets (e.g., entry at 10:00, 10:15, 10:30, etc.).
The system looks at your activity’s booking duration (e.g., 60 minutes) and makes sure that at no point during that window does the number of people exceed your set maximum capacity.
As bookings are made, the system constantly recalculates availability to ensure no time period is oversold, even when tickets overlap.
Think of it like a moving window of capacity:
If your max capacity is 50 people, the system ensures that across any 60-minute window, no more than 50 guests are booked in.
Once someone’s booking window ends, that “space” becomes available again for new guests.
Example
If your activity has a 60-minute duration and a maximum capacity of 50:
20 people booked at 10:00 → 30 spaces remain available for 10:00–11:00.
20 more book at 10:15 → now the system checks both the 10:00–11:00 and 10:15–11:15 windows to make sure neither goes over 50.
As time passes and earlier bookings expire, new capacity becomes available.
This ensures:
✅ A smooth flow of guests rather than large groups arriving all at once.
✅ Maximum capacity is never exceeded, even with overlapping entry times.
✅ Guests enjoy a better experience, and staff can manage the flow more easily.