Summary
This guide explains how to update the Activity Cancellation Cutoff Period, which defines how many minutes before an activity begins that a customer can cancel without incurring a penalty.
Step-by-Step Guide
1. Access the System Configuration Module
- Go to the System Configuration module.
- Select Settings.
- Click Manage Settings.
2. Update the Global Cancellation Cutoff Setting
- Find the Cancellation Cutoff setting and click Edit.
- Enter the desired value (in minutes) to define the cutoff period.
- Example: Setting the value to 10 means customers can cancel up to 10 minutes before the activity starts without a penalty.
- Click Save to apply changes.
3. Update Facility-Specific Cutoff Settings
- Click Facility Overrides to manage settings for specific facilities.
- Use the search box to locate the relevant facility.
- Click the Edit button next to the facility you wish to update.
- Enter the desired value (in minutes) for the facility-specific cutoff period.
- Click Save to apply changes.
This guide ensures that you can manage cancellation cutoff settings globally or for individual facilities as needed.