How can a customer redeem a package at the Front of House?


In this guide, we will show you how to redeem a package for a customer at Front of House.

For example, a customer may have purchased a Fitness class Package and wants to make a booking with it.


Step by Step Guide

1. Search for the Customer.

2. Check that they have purchased the package by going to the 'Packages' Tab and that they have remaining sessions.


2. Select the activity the customer has purchased a package for. In this example, Zumba.


3. Click on 'Book'.


4. Click on 'Add to order'


5. Click on 'Complete Order'.


6. The Package will automatically apply (you can click on Remove if the customer prefers to pay for this particular session and save the ones in the package for a later time). Click on 'Complete'.




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