How to enable the 'Change Membership Home centre' feature for Staff users


In this guide, we will show you how to enable permissions for staff users to change the home centre for a customer's membership.

If you haven't already, please reach out to our support team via Zendesk to enable this functionality for you first as it is disabled by default.


Step by step Guide


  1. From the home page, go to the System Configuration Module.

    Screenshot 2023-11-08 at 12.45.03.png

  2. Go to the Security sub-module.

    Screenshot 2023-11-08 at 12.46.28.png

  3. Click on Edit for the role you wish to grant the 'Change Home centre' feature access to. They should have access to the Front of House module first.

    Screenshot 2023-11-08 at 12.49.22.png
  4. Click on the Front of House module.

    Screenshot 2023-11-08 at 12.53.38.png

  5. Tick 'Change Membership Home centre' under the Memberships section and click on 'update' at the bottom of the page.
    Screenshot 2023-11-08 at 12.56.30.pngScreenshot 2023-11-08 at 12.57.06.png
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