Summary

This guide explains how customers can purchase a membership online using the Scheduled Payment option.

Scheduled Payment memberships are designed for memberships that run within a fixed date range, such as:

• Academic terms
• Semesters
• Seasonal memberships
• Short-term promotional memberships

All members on the same Scheduled Payment option will share the same start and end dates, regardless of when they purchase the membership.

Overview

Scheduled Payment is a third payment type alongside:

• Fixed Payment
• Recurring Payment

Use Scheduled Payment when memberships must begin and end on specific calendar dates for all customers.

How Scheduled Payment differs from Fixed Payment

With a standard Fixed Payment membership, the membership duration is based on the purchase date.

For example:

• A 12-month membership purchased on 1 January expires on 31 December
• A 12-month membership purchased on 1 March expires at the end of February the following year

With a Scheduled Payment membership, the membership always expires on the same predefined date, regardless of when it is purchased.

Example

A summer membership may run from 1 June to 31 August.

Whether a customer purchases the membership on:

• 1 June, or
• 15 July

The following will still apply:

• The membership will expire on 31 August
• The customer will pay the full fixed fee
• No pro-rata pricing will be applied

Step 1 – Access the Join Website

The customer navigates to the join website.

• Existing customers should log in to their account.
  
  
   
• New customers will need to create an account before continuing
  
  

Step 2 – Select “Buy Membership”

Once logged in, the customer clicks Buy Membership.

Step 3 – Choose a Home Centre

If a home centre is already selected automatically by default, you can change the home centre:

1. Click Edit and click on Change Location.
   
   
   
    
2. Select the preferred location
   
   
    
3. Click Select and Continue

Step 4 – Select the Payment Type

Under Payment Type, select Single Payment.

Step 5 – Filter Membership Types (Optional)

Customers can narrow the list of memberships by selecting a category from the Membership dropdown menu.

Step 6 – Choose a Membership

Click Choose this membership on the desired membership option.

Step 7 – Review Personal Details

Review the displayed details and click Save and Continue.

Step 8 – Complete Additional Details (If Applicable)

If additional information is required:

1. Enter the requested details
2. Click Save and Continue
   
   

Step 9 – Review Membership Details

The customer will then review the membership summary.

At this stage they can:

• Apply a promo code (if available)
• Review membership information
• Confirm any Health Commitments (if applicable)

Once complete, click Save and Continue to Checkout.

Step 10 – Enter Billing Details

At checkout, enter the billing details and click Continue.

Step 11 – Accept Terms and Conditions (If Applicable)

If required, confirm acceptance of the Terms and Conditions.

Step 12 – Complete Payment

Click Pay to complete the purchase.

Confirmation

A confirmation message will display once payment has been processed successfully.

The membership will then appear on the customer’s account.

Membership Status

• If the membership start date is in the future, the status will display as Future
  
  
   
• If the membership start date is today or in the past, the status will display as Active