How can I configure Multi Door Access within a Facility?


Some Gyms & Leisure Facilities may feature multiple entrances that customers must pass through to reach their intended destination, such as the studio, swimming pool, or sauna. For instance, a customer with a sauna booking must initially enter through the main gate, then proceed through the swimming pool entrance, and finally access the sauna entrance.

By default, activity tokens are typically valid for a single successful entry. Consequently, after passing through the main gate, customers may be denied entry at subsequent access points, including the swimming pool and sauna entrances.

However, there is a provision to allow customers participating in activities requiring access through multiple doors to scan their tokens multiple times, ensuring uninterrupted passage.

You will need to do this via the Booking or Fast Ticket Pricing Options.

N.B: There is no way to restrict which access points the customers can/will go through with these uses.

Example: Customer has a booking for a class but decides to use the gym or the pool instead. The max uses feature will only/restrict the number of access points the customer can go through but not which specific ones.


Step-by-Step Guide

  1. From the home page, go to the Pricing Options Module.

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  2. Go to Pricing Options once more.

    Screenshot 2024-02-14 at 15.18.23.png

  3. Either create a new pricing option or click on 'Manage' next to an existing one.

    Screenshot 2024-02-14 at 15.20.43.png
  4. Navigate to the Access Control Tab.

    Screenshot 2024-02-14 at 15.21.17.png

  5. Tick 'Print Ticket' and enter the maximum uses required for the customer to reach the location where the activity is taking place (for example, 3) and click on Save.

    Screenshot 2024-02-14 at 15.23.48.png

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