How to create a Facility Machine?

Summary

This guide will help you set up machines (e.g., PCs, laptops, tablets) to manage front-of-house operations at your facility, such as reception tills and customer service stations.


What is a Machine in FLOW?

In FLOW, a "machine" refers to a virtual workstation or till assigned to a specific facility. By activating a machine session, you enable this workstation to handle front-of-house tasks, including bookings, customer transactions, and payments.


Step-by-Step Guide

1. Access the Facility Settings

  • From the home page, navigate to the Facilities module.

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2. Locate the Facility

  • Use the search bar to find the relevant facility.
  • Click on Edit next to the facility you wish to modify.

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3. Create a New Machine

  • Scroll to the bottom of the page and click on Create New Machine.

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4. Enter Machine Details

  • Name: Provide a name for the machine (e.g., “Reception Till”).
  • Description: Describe the machine location or purpose, such as “Reception PC1” or “Reception PC2” if you have multiple reception stations.
  • Till Included: Check this box if the machine includes a till; leave it unchecked if it doesn’t.
  • Override POS Quick Button Layout: Leave this as the default setting unless you need a custom layout for point-of-sale functions.
  • Override FOH Quick Button Layout: Select a specific layout if needed for front-of-house operations; otherwise, leave it as is.

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5. Save the Machine Setup

  • Click Create to finalize and save the machine setup.

This setup ensures each machine is properly configured for efficient front-of-house operations, tailored to your facility’s specific needs.

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