How to create a Booking Pricing Option?

Summary

This guide will walk you through creating a booking pricing option for Classes or Ad Hoc Activities. In this example, we’ll create a pricing option for a 45-minute Badminton session.

 

Step-by-Step Guide

  1. From the Home Screen, go to the 'Pricing Option' module.
    Screenshot 2024-03-14 at 12.32.40.png

  2. On the Next Screen, select 'Pricing Option' again.
    Screenshot 2024-03-14 at 12.32.47.png

  3. In the top-right corner, select 'Create Pricing Option'.

    Screenshot 2024-03-14 at 12.34.22.png

  4. Fill in the required fields and click on 'Create'.

    Reference: Enter a unique identifier for this pricing option. While underscores (_) can replace spaces for standardization purposes, it’s not mandatory.
    Price: Set the booking price.
    Friendly Name: This is the name customers will see when booking.
    GL Code: A code used for accounting purposes (e.g., GL Code 1003 for Ad Hoc Booking income).
    Type: Select 'Booking'. (Learn more about other pricing options in this link).

    Screenshot_2021-10-25_at_12.19.02.png

    This will set your price at the Global level.

  5. Click 'Manage Settings' to adjust details for your pricing option.
    Screenshot 2024-03-14 at 12.38.05.png
  6. General Tab
    1. You can modify fields like the reference, Friendly Name, GL Code, and Tax Options.
    2. 'Ask for Price' and 'Capture Notes' functionalities are optional (you can find more information about these via this link).
    3. Use 'Can be sold as Extra' only for Point of Sale Pricing Options.
    4. Once you’re satisfied, click 'Save'.

      Screenshot 2024-03-14 at 12.42.05.png

  7. Availability Tab.

    1. Date Restriction (Optional).
      Set an 'Active Start Date' and 'Active End Date' to make this pricing option available only within a specific date range.
      Screenshot 2024-03-14 at 12.44.13.png
    2. Age Restriction (Optional).
      Specify 'Age From' and 'Age To' to limit the booking to a specific age group (e.g., under 15 only).
      For example, you may have activities that are only suitable for younger customers.
      Screenshot 2024-03-14 at 12.50.45.png
    3. Gender Restriction (Optional).
      Restrict the booking option by gender if needed (e.g., women-only activities). This will prevent non-female customers from booking this activity.
      Screenshot 2024-03-14 at 12.47.36.png

    4. Customer Restriction (optional).
      Select 'Customer Records' to allow only signed-in customers to view and book the activity.

      Screenshot 2024-03-14 at 12.50.10.png

    5. Membership Restriction (optional).
      Restrict bookings to certain members based on Membership Groups or Membership Types.

      Screenshot 2024-03-14 at 12.54.23.png

    6. Activity Restriction (optional)
      Restrict the activity to customers who have completed a waiver or an induction.

      A) Select 'Yes' from the dropdown.

      Screenshot 2024-03-14 at 12.54.53.png
      B) Choose the relevant restriction(s) from the dropdown. You can add multiple.
      Screenshot 2024-03-14 at 12.58.12.pngScreenshot 2024-03-14 at 12.58.37.png

      You will need to first create these restrictions. Please refer to our guide for more information.

      C) Select the criteria
      Screenshot 2024-03-14 at 12.59.23.png
      D) After setting the restrictions, click on 'Save'.

      Screenshot 2024-03-14 at 13.00.08.png

  8. Pricing (Optional if all your centres have the same prices for your activities)
    If the pricing for your activities varies across different centers, you can create separate pricing options at the Setting Group or Facility level.

    1. Select the Setting Group or Facility to which you want to add a price.

      Screenshot 2024-03-14 at 13.04.28.png

    2. Click 'Create New Price'.

      Screenshot 2024-03-14 at 13.08.30.png
    3. Enter the following details:

      A) Price
      B)Type (Optional): Member/Non-Member
      C) Timebands (Optional)
      D) Active Start Date (Optional)

      E) Active End Date (Optional)

      Screenshot 2024-03-14 at 13.10.22.png
      F) Repeat for other centers or groups as necessary.

      Note: Each price must have at least one differentiating factor (e.g., Type, Timeband, Active Start/End Date). FLOW will always show the customer the cheapest available price by default.

  9. Adjustments (Optional).

    You can create pricing adjustments at the Global, Group, or Facility level, similar to how you set prices.

    Adjustments can be based on membership, age, timebands, or date ranges.
    For more details on creating adjustments, refer to our Adjustments Guide.

  10. Usage

    You can configure how many times a customer can use the booking by creating a 'Usage Type'.

    1. Go to the Usage Tab.

      Please note that this tab will have a different display depending on whether or not you have already created some usage types.

      If you have, it will show as below:

      Screenshot 2024-03-14 at 12.05.28.png

      If you have not, it will show as below:

      Screenshot 2024-09-09 at 11.58.43.png

      You can create your usage type from there by clicking on either 'Add usage types' or the 'Manage Types' button.

    2. Select Global, Setting Group or Facility and click on 'Create New Usage'.

      Screenshot 2024-09-03 at 13.16.21.png

    3. From the 'Type' dropdown, select the usage type and specify the amount.

      Screenshot 2024-03-14 at 13.12.52.png

    4. Click on 'Create'.
      Screenshot 2024-03-14 at 13.13.16.png

  11. Access Control (Optional)

    1. Click on the Access Control Tab.

      Screenshot 2024-03-14 at 13.16.34.png

      This tab is to be used if you allow customers without a membership to book activities.

    2. Tick 'Print Ticket' and enter the 'Max uses'.

      Screenshot 2024-03-14 at 12.11.21.png

      The value entered will determine how many times the customer can go through the gate with that booking token. This can be useful if a customer is required to go through more than one access gate to access the venue where the activity is taking place. Please read our Multi-door access guide for more information.
      The ''Max Uses' value determines how many times the customer can use the booking token.

      Note: If 'Max Uses' is set higher than one, it will override your Passback rule. For more information, refer to our Multi-door Access Guide.

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