Summary
FLOW includes an optional Camps and Courses module designed to help facilities manage structured training programs, seasonal activities, and recurring sessions.
By default, this module is disabled. If you would like it enabled, please submit a request via Zendesk, and our team will activate it for you.
This guide focuses on setting up the Course Pricing Option.
🧠 What This Feature Supports
Courses: Weekly sessions over a set period (e.g., a 12-week gymnastics program).
Camps: One-off or short-term events (e.g., school holiday activity camps).
🏊 Example of Use Cases
Swim school: A center runs 8-week beginner and intermediate swim courses for kids.
📌 Key Characteristics
- Single sport
- Progression & learning based
- Customers commit to the full course
- Paid upfront
- Option to join after a course has started, at a pro-rata rate
Step-by-Step Guide
1. Navigate to Pricing Options
From the Home page, go to the Pricing Options module
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Click ‘Pricing Options’ again to open the list
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Click ‘Create New Pricing Option’ (top right)
2. Create a Course Pricing Option
Fill in the following:
Reference: Unique identifier (underscores
_can be used for standardization)Price: Cost for the course
Friendly Name: What customers will see during booking
GL Code: Used for accounting (e.g.,
1003for Course Booking income)-
Type: Choose
Course(Learn more about our different Pricing Options here)
💡 This creates a global-level price. You can customize further using the next steps.
⚙️ Manage Settings
Click ‘Manage Settings’ for additional configuration.
General Tab
Edit: Reference, Friendly Name, GL Code, Tax Options
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Optional Settings:
Ask for Price
Capture Notes (Click here for more information)
Can be sold as Extra: Only use for POS pricing options.
✅ Click Save when done.
Availability Tab (Optional Settings)
Date Restriction: Set when this pricing is valid (start and end dates)
Age Restriction: Define min/max age (e.g., 5–15 years)
Gender Restriction: Restrict access by gender if needed
Customer Restriction: Require login to view/book
Membership Restriction: Limit booking to certain membership types or Groups.
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Activity Restriction:
Select ‘Yes’ from dropdown
Choose from available waivers/inductions
Set criteria
Click Save
🔗 Refer to our Restrictions Guide for setup instructions.
💲 Centre-Specific Pricing (Optional)
If pricing varies between centres:
Select the Setting Group or Facility
Click ‘Create New Price’
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Enter:
Price
Type (optional): Member / Non-Member
Timebands (optional)
Active Start/End Dates (optional)
🔁 Repeat for other centres/groups
💡 Each price must differ by at least one factor (e.g., type or date range)
🧠 FLOW always displays the cheapest available price to customers
➕ Adjustments (Optional)
You can apply pricing adjustments at:
Global
Group
Facility level
Adjustments can be based on:
Membership
Age
Timebands
Date ranges
📘 See our Adjustments Guide for full details.
🔁 Usage (Optional)
To control how many times a course can be used by creating a Usage Type:
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Go to the Usage Tab
Please note that this tab will have a different display depending on whether or not you have already created some usage types.If you have, it will show as below:
If you have not, it will show as below: If no usage types exist, click ‘Add Usage Types’ or ‘Manage Types’
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Select Global, Group, or Facility
Click ‘Create New Usage’
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Choose usage Type and enter Quantity
Click Create
🎟️ Access Control (Optional)
This controls how often a customer can pass through a gate with one booking:
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Open the Access Control Tab
Tick ‘Print Ticket’
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Set Max Uses
🔁 Useful for facilities with multiple access gates
⚠️ If Max Uses > 1, this will override the Passback Rule
📘 See our Multi-Door Access Guide for further information.